Why not let family or friends fix computers FOR FREE?

Reasons not to fix computers for free

1. ALL Future computer repair problems are your fault

When a friend or family member asks you for St George UT computer repair, they do so because they do not know enough to fix the problem themselves. Because the person typically does not understand the cause of or the solution to the problem, they probably also are not going to understand which problems are related and which are not. As a result, anything that happens to the computer after you touch it may be perceived to be your fault. All the computer’s owner knows is that the problem did not occur until after you worked on the computer. That’s why St George UT computer repair is not always free.

2. People may not respect your time

Friends and family can call at all hours of the day or night and expect you to drop whatever your doing, drive to their house, and fix their computer right then.

3. Things sometimes go wrong

The third reason why I don’t recommend fixing people’s computers for free is because if you break it, you bought it. If you brought a family or friend’s laptop home to fix, only to have someone knock the laptop off the table and break it that family or friend may expect you to replace it.

4. People sometimes don’t value things that are free

People seem to be conditioned to accept the idea that the best things in life are those that are the most expensive. This can be a problem when it comes to fixing people’s computers for free, because your advice might be perceived as carrying no more weight than anyone else’s.  Sometimes this may leave you feeling a lack of respect from friends or family.

5. They MAY expect FREE tech support for life

When you fix someone’s computer for free and you do a good job, you can become a victim of your own success. The next time that the person needs help, they will remember what a good job you did. In the future you may be asked to assist with everything from malware removal to operating system upgrades.  You may not be able to solve a bigger issue and that may leave you and your family or friend feeling bad.

6. People adopt risky habits while getting free tech support

You have one friend whose teenage son infected his computer with all sorts of malware while trying to find free adult content on the Internet. The infection was so bad that it took me all weekend to fix. You suggested to your friend that he either keep his son off of his computer, or only allow him to access the Internet through a hardened sandboxed environment. A few days later your friend tells you the infection was back. After asking him a few questions, you discover that he had given his son the admin password so that he could “download something for school.”

The other example is a hard disk replacement for a family member. I won’t bore you with the details, but let’s say the hard disk replacement was anything but smooth. There were issues with everything from BIOS compatibility to the physical case design. After spending all evening working on it, you finally get everything working. By the time that you arrive home you have a voice mail from the person whose computer you had just upgraded. She said that she had let her son disassemble the computer because he said he knew about computers and wanted to look at the work performed on the laptop and disassembled the device, but he couldn’t figure out how to put it back together and damaged the main board by mishandling it.

7. Things can snowball

Sometimes when you fix a friend’s computer for free, the expectations of free technical support can snowball into free support for everyone. say you fixed a computer for someone in your family. When you are finished, the person says that they have a friend who is also having problems and asked if you could look at that too.  life is fun!!!